Incidents | Bright MLS Incidents reported on status page for Bright MLS https://status.brightmls.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f4fe495f89ca1cad8203639b7cc33313.png Incidents | Bright MLS https://status.brightmls.com/ en Tax Record Search recovered https://status.brightmls.com/ Sat, 22 Nov 2025 17:31:57 +0000 https://status.brightmls.com/#5e34c5c54420590313a5ae9db1f940005004240a56b40953e01fd04a901ff00f Tax Record Search recovered Tax Record Search went down https://status.brightmls.com/ Sat, 22 Nov 2025 17:28:58 +0000 https://status.brightmls.com/#5e34c5c54420590313a5ae9db1f940005004240a56b40953e01fd04a901ff00f Tax Record Search went down Add & Edit Listings recovered https://status.brightmls.com/ Wed, 12 Nov 2025 20:29:34 +0000 https://status.brightmls.com/#34fa4ead81774184ed3f5cb6ace93bdc0d6bac93d5ba86758cb6912e7c6d94a5 Add & Edit Listings recovered Add & Edit Listings went down https://status.brightmls.com/ Wed, 12 Nov 2025 20:26:35 +0000 https://status.brightmls.com/#34fa4ead81774184ed3f5cb6ace93bdc0d6bac93d5ba86758cb6912e7c6d94a5 Add & Edit Listings went down Delay in listing updates and ShowingTime for new listings https://status.brightmls.com/incident/759326 Thu, 06 Nov 2025 21:55:00 -0000 https://status.brightmls.com/incident/759326#ae22e863a3a20af75235c724fcbaf5bdd3492010d9300c8f643b2cc0e236be3a Listing updates are now caught up, and ShowingTime links have been restored. Delay in listing updates and ShowingTime for new listings https://status.brightmls.com/incident/759326 Thu, 06 Nov 2025 16:37:00 -0000 https://status.brightmls.com/incident/759326#b2c4b298518d523d4ea941c49d5d1b3e45b0eca3bb221a85f5f276670e6e0c6f We are aware that there is currently a delay in listing updates reaching ShowingTime and third-party sites for newly updated listings. While this processing catches up, showings may be scheduled through MLS-Touch or the ShowingTime app. AWS Outage Impacting Bright Systems https://status.brightmls.com/incident/747630 Tue, 21 Oct 2025 13:09:00 -0000 https://status.brightmls.com/incident/747630#25f5137856b241f02979325d1160347f335903509f9b28af4f47ad4f2d47c8ca Service to BrightMLS.com has been restored. AWS Outage Impacting Bright Systems https://status.brightmls.com/incident/747630 Mon, 20 Oct 2025 18:47:00 -0000 https://status.brightmls.com/incident/747630#bbb0f1a02943dbceb79adaaa3683b7fa9a83a2b55100b2ab06b631b87ef3b208 An Amazon AWS outage is currently affecting access to BrightMLS.com and other applications. You can still access the search system directly at https://matrix.brightmls.com or on Nestfully.com. The AWS outage is also impacting our ability to post updates on our website. We are actively monitoring the issue and appreciate your patience. System Maintenance https://status.brightmls.com/incident/740848 Sat, 11 Oct 2025 06:30:00 -0000 https://status.brightmls.com/incident/740848#247a95e739b6d2b3f0d447bc5fe99c5ee0b70d08df0f2d89ba33d1e5dc3e8e02 Maintenance completed System Maintenance https://status.brightmls.com/incident/740848 Sat, 11 Oct 2025 05:30:00 -0000 https://status.brightmls.com/incident/740848#f2e77cd0eb9bdf01dc7ecef135f52ed3b925c515cb4aa4832729108d1534bef1 Bright’s Account & Settings system will be undergoing a scheduled upgrade starting at 1:30 AM on Saturday, October 11. While we do not anticipate any impact to subscribers, we will be closely monitoring the system during and after the upgrade. System Maintenance https://status.brightmls.com/incident/732821 Sun, 28 Sep 2025 14:00:30 -0000 https://status.brightmls.com/incident/732821#a6c3ba072880d54ff8d447442f2b4dde89a7e48b2630fedb060715df3b4df7ae Maintenance completed System Maintenance https://status.brightmls.com/incident/732821 Sun, 28 Sep 2025 14:00:30 -0000 https://status.brightmls.com/incident/732821#a6c3ba072880d54ff8d447442f2b4dde89a7e48b2630fedb060715df3b4df7ae Maintenance completed System Maintenance https://status.brightmls.com/incident/732821 Sun, 28 Sep 2025 03:30:30 -0000 https://status.brightmls.com/incident/732821#036eeeb3dc74a67e3ea7222304d458c247b56c01eb901741782f8ddcb133dcfd Tax data, parcel layers, and flood maps will be unavailable in Public Records and MLS-Touch from 11:30 PM Saturday to 10:00 AM Sunday for scheduled system maintenance. System Maintenance https://status.brightmls.com/incident/732821 Sun, 28 Sep 2025 03:30:30 -0000 https://status.brightmls.com/incident/732821#036eeeb3dc74a67e3ea7222304d458c247b56c01eb901741782f8ddcb133dcfd Tax data, parcel layers, and flood maps will be unavailable in Public Records and MLS-Touch from 11:30 PM Saturday to 10:00 AM Sunday for scheduled system maintenance. Listing edits are delayed in search https://status.brightmls.com/incident/728313 Sun, 21 Sep 2025 21:50:00 -0000 https://status.brightmls.com/incident/728313#be29bd3912f75aeb47dab8f737c1c5013a8be8babe61292d6968f4e450ae93e1 There is currently a delay in new listings and listing updates appearing in Search. We are working with our vendor to resolve this as quickly as possible. Thank you for your patience. Listing edits are delayed in search https://status.brightmls.com/incident/728313 Sun, 21 Sep 2025 21:50:00 -0000 https://status.brightmls.com/incident/728313#be29bd3912f75aeb47dab8f737c1c5013a8be8babe61292d6968f4e450ae93e1 There is currently a delay in new listings and listing updates appearing in Search. We are working with our vendor to resolve this as quickly as possible. Thank you for your patience. Nestfully.com is currently unavailable https://status.brightmls.com/incident/717843 Wed, 03 Sep 2025 18:28:00 -0000 https://status.brightmls.com/incident/717843#1f327a88bc1f77bec0bd70b29536dde9616f3e004abfb915a1ce64b1594a417f Service to Nestfully.com has been restored. Nestfully.com is currently unavailable https://status.brightmls.com/incident/717843 Wed, 03 Sep 2025 17:59:00 -0000 https://status.brightmls.com/incident/717843#d7b754c50528c1a3e0a702e541166f790da083930071478107739c5fb7d989ff The Nestfully.com website is experiencing intermittent issues and is not returning listings. Customer Support Phone/Chat Service Unavailable https://status.brightmls.com/incident/714441 Thu, 28 Aug 2025 21:11:00 -0000 https://status.brightmls.com/incident/714441#8275efbbe15201a96feb4060fbcc6d483782b1e82e038e9518f98b6cdd036cd7 Our phone and chat services are currently unavailable. You can contact our Support Center at support@brightmls.com, schedule a one-on-one appointment with a Coach at BrightMLS.com/OfficeHours or submit a case through Account and Settings. Thank you for your patience. Customer Support Phone/Chat Service Unavailable https://status.brightmls.com/incident/714441 Thu, 28 Aug 2025 21:11:00 -0000 https://status.brightmls.com/incident/714441#8275efbbe15201a96feb4060fbcc6d483782b1e82e038e9518f98b6cdd036cd7 Our phone and chat services are currently unavailable. You can contact our Support Center at support@brightmls.com, schedule a one-on-one appointment with a Coach at BrightMLS.com/OfficeHours or submit a case through Account and Settings. Thank you for your patience. System Maintenance https://status.brightmls.com/incident/712938 Wed, 27 Aug 2025 06:00:33 -0000 https://status.brightmls.com/incident/712938#455e6f0f48d0e978885c0ce1ebb191900f0ff389f81c6e7e86fc63a78b334e2f Maintenance completed System Maintenance https://status.brightmls.com/incident/712938 Wed, 27 Aug 2025 03:00:33 -0000 https://status.brightmls.com/incident/712938#707408b80115d8f2c620d2363d762eef9434d9d47ec1efbfe1458b77da1c814c Our login system will be undergoing a scheduled upgrade tonight from 11:00 PM to 2:00 AM. While we don’t anticipate any disruptions to your Bright access, our teams will be closely monitoring the system during and after the update. Market Performance, Listing Performance, Market Statistics and Residential Activity Report are again available https://status.brightmls.com/incident/708115 Mon, 18 Aug 2025 21:50:00 -0000 https://status.brightmls.com/incident/708115#224f5a631a58c8e0e6d9e4d495bc735ebd304cc8468583ce25b33f7570fc8d3e The market reports are again available. Scheduled Maintenance for MLS-Touch https://status.brightmls.com/incident/687994 Sat, 02 Aug 2025 08:00:00 -0000 https://status.brightmls.com/incident/687994#c7c3de6b57e6866ae2ff0b2532ddd0032bf029868ad77db65e3e265f44a511fb Maintenance completed Scheduled Maintenance for MLS-Touch https://status.brightmls.com/incident/687994 Sat, 02 Aug 2025 03:55:00 -0000 https://status.brightmls.com/incident/687994#a2d13251cd04550fa2e5b56c9745985c60ac88288cf20a22c805aa5cb781cb60 MLS-Touch will be performing system maintenance tonight from 11:55 PM-4:00 AM. During this time, services on the MLS-Touch app may be slower than usual or temporarily unavailable. Listing Assistant Tax Autofill https://status.brightmls.com/incident/627132 Mon, 28 Jul 2025 10:40:00 -0000 https://status.brightmls.com/incident/627132#69ff8f08c0ad6c921497f1c486402a6e71291758f00da489d85e12465be9e1d9 We are aware that some subscribers are receiving an error when entering a listing and selecting a tax record and clicking "Proceed to compare". You can click on "proceed without a tax record" if you need to enter a listing. We are working to resolve this as quickly as possible. New subscribers and Bright Search https://status.brightmls.com/incident/622851 Sun, 20 Jul 2025 13:46:00 -0000 https://status.brightmls.com/incident/622851#989440bbba4abd88d66f68895b753af80e809458714418f26b4170280dcf63ac There is currently an error being received when new subscribers access Bright search. We are working to resolve this as quickly as possible. Thank you for your patience ShowingTime and Listing Document links currently unavailable https://status.brightmls.com/incident/613068 Wed, 02 Jul 2025 14:03:00 -0000 https://status.brightmls.com/incident/613068#9035e42f5795adafaf5405d1308586f414052b55160616d079fd69eec85e7c11 ShowingTime and Listing Document links have been restored. ShowingTime and Listing Document links currently unavailable https://status.brightmls.com/incident/613068 Wed, 02 Jul 2025 13:03:00 -0000 https://status.brightmls.com/incident/613068#cfe08aff079b5bf25acef39ecd99efe282498048b4a169c8dafb80d141ffbf71 We are aware that some subscribers are receiving intermittent error messages when attempting to schedule a showing or access listing documents in Bright Search. While our teams work to resolve this issue, showings may be scheduled through MLS-Touch or the ShowingTime app. Report a Violation and Support Links Currently Unavailable https://status.brightmls.com/incident/603950 Mon, 16 Jun 2025 14:44:00 -0000 https://status.brightmls.com/incident/603950#7ed4a65217662330b38c8d68c18e4aa239796989f6a01b2c51d45eb760c39efa Report a Violation and Support Links have been restored. Report a Violation and Support Links Currently Unavailable https://status.brightmls.com/incident/603950 Mon, 16 Jun 2025 14:29:00 -0000 https://status.brightmls.com/incident/603950#4aa2852616c8837505f75e3f262bd6b4633e2a17c7609d705b26412d5b9560c4 The report a violation (bullseye) option on Bright listings and public records, Submit A Case link under My Support, and links to register for association training courses are currently unavailable. Our team is aware and working to resolve this issue as quickly as possible. You can report violations by emailing the necessary information to AccuracyandPolicy@BrightMLS.com. ShowingTime Scheduling Not Available on Some Listings https://status.brightmls.com/incident/601542 Thu, 12 Jun 2025 13:59:00 -0000 https://status.brightmls.com/incident/601542#b52f9b987b9e9c444539f4530c06ba1fbb2d58b31c27f1dfcf9f62c6c0f3c947 We have received a few reports that some subscribers are not able to schedule a showing on listings. We are working with ShowingTime to resolve this and we appreciate your patience. ShowingTime unavailable https://status.brightmls.com/incident/562460 Tue, 13 May 2025 13:10:00 -0000 https://status.brightmls.com/incident/562460#90fa60e6da1d38a8b085ca9b332c38fdb9c744eedc3fb41425fb8f7c35af8720 Subscribers are receiving an error message when attempting to schedule a showing in ShowingTime. We are working with ShowingTime to resolve it. Nestfully.com website only is currently unavailable https://status.brightmls.com/incident/500975 Fri, 24 Jan 2025 01:27:00 -0000 https://status.brightmls.com/incident/500975#19301510d38b8277d43d4b4cccc2a30dcde3d089417fb6af31f455b23315b905 Nestfully service is restored. Nestfully.com website only is currently unavailable https://status.brightmls.com/incident/500975 Fri, 24 Jan 2025 00:43:00 -0000 https://status.brightmls.com/incident/500975#a58413aed4392f107dbf4c8278144a4f2e7e44fb38f3c4752e2d4ab0f15662d7 Nestfully.com is currently unavailable Ring Central Inbound Calls may not go through https://status.brightmls.com/incident/500239 Thu, 23 Jan 2025 13:16:00 -0000 https://status.brightmls.com/incident/500239#492a026a29589813d9c82eb762380e2862f3d1ba79bb12f08a680fa4c66780f3 This was resolved as of 8:00 AM EST Ring Central Inbound Calls may not go through https://status.brightmls.com/incident/500239 Wed, 22 Jan 2025 20:00:00 -0000 https://status.brightmls.com/incident/500239#3d1b4ed84a36371e3ca36b217ab8f3b7bc0bd168ae423cd2e848b2125ed28763 Ring Central Inbound Support Calls may not go through Nestfully is currently unavailable https://status.brightmls.com/incident/467053 Mon, 25 Nov 2024 04:23:00 -0000 https://status.brightmls.com/incident/467053#e6e1d0a7009b9ae46af3ea3b786477db977ebd7723d6a739878c3561641577f5 Nestfully service has been restored. Nestfully is currently unavailable https://status.brightmls.com/incident/467053 Sun, 24 Nov 2024 22:23:00 -0000 https://status.brightmls.com/incident/467053#7eedbe16ae28d0e4b07a2e1e17c5b27c10b3d520f746c0c804fba55e80fad508 Nestfully is currently unavailable Some subscribers may have issues creating new listings https://status.brightmls.com/incident/464195 Tue, 19 Nov 2024 15:34:00 -0000 https://status.brightmls.com/incident/464195#dffcb2cde892b0a2698e57e89448c616d3676b79ef8576423bc7190403eb22da We identified and have resolved the issue with Tax Autofill in Listing Management. Some subscribers may have issues creating new listings https://status.brightmls.com/incident/464195 Tue, 19 Nov 2024 06:08:00 -0000 https://status.brightmls.com/incident/464195#5737639c69613976b2c44bc723ebb634ed222eff5385f3757637b6b67eaf2666 Tax Record Autofill is unavailable in Listing Management.