Previous incidents
Customer Support Phone/Chat Service Unavailable
Resolved Aug 28 at 05:11pm EDT
Our phone and chat services are currently unavailable. You can contact our Support Center at support@brightmls.com, schedule a one-on-one appointment with a Coach at BrightMLS.com/OfficeHours or submit a case through Account and Settings. Thank you for your patience.
Market Performance, Listing Performance, Market Statistics and Residential Ac...
Resolved Aug 18 at 05:50pm EDT
The market reports are again available.
Listing Assistant Tax Autofill
Resolved Jul 28 at 06:40am EDT
We are aware that some subscribers are receiving an error when entering a listing and selecting a tax record and clicking "Proceed to compare". You can click on "proceed without a tax record" if you need to enter a listing. We are working to resolve this as quickly as possible.
New subscribers and Bright Search
Resolved Jul 20 at 09:46am EDT
There is currently an error being received when new subscribers access Bright search. We are working to resolve this as quickly as possible. Thank you for your patience
ShowingTime and Listing Document links currently unavailable
Resolved Jul 02 at 10:03am EDT
ShowingTime and Listing Document links have been restored.
1 previous update
Report a Violation and Support Links Currently Unavailable
Resolved Jun 16 at 10:44am EDT
Report a Violation and Support Links have been restored.
1 previous update
ShowingTime Scheduling Not Available on Some Listings
Resolved Jun 12 at 09:59am EDT
We have received a few reports that some subscribers are not able to schedule a showing on listings. We are working with ShowingTime to resolve this and we appreciate your patience.